Privacy Policy
Privacy Policy
Privacy Policy
Last updated: January 16, 2025
This Privacy Policy describes how AoneScents ("the Site," "we," "us," or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from AoneScents.com (the "Site") or otherwise communicate with us regarding the Site (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" mean you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date, and take any other steps required by applicable law.
How We Collect and Use Your Personal Information
To provide the Services, we collect personal information about you from a variety of sources, as outlined below. The information we collect and use varies depending on how you interact with us. In addition to the specific uses described below, we may use information we collect to:
- Communicate with you.
- Provide or improve the Services.
- Comply with legal obligations.
- Enforce applicable terms of service.
- Protect or defend the Services, our rights, and the rights of our users or others.
What Personal Information We Collect
Information We Collect Directly from You
Information that you directly submit to us through our Services may include:
- Contact details: Name, address, phone number, and email address.
- Order information: Billing and shipping addresses, payment confirmation, and other transaction-related details.
- Account information: Username, password, and security information.
- Customer support information: Communications you send to us.
Information We Collect Automatically
We may automatically collect certain information about your interaction with the Services ("Usage Data") using technologies such as cookies and pixels. This may include:
- Device and browser information.
- Network information (e.g., IP address).
- Interaction data related to your use of our Services.
Information We Obtain from Third Parties
We may also obtain personal information about you from third parties, including:
- Service providers: Companies like Shopify that power our e-commerce platform.
- Payment processors: To process payments securely.
- Marketing partners: To provide tailored advertising.
How We Use Your Personal Information
Providing Products and Services
We use your personal information to:
- Process payments and fulfill your orders.
- Notify you of updates related to your account, purchases, and returns.
- Facilitate shipping and returns.
Marketing and Advertising
We may use your personal information to:
- Send promotional emails, text messages, or postal mail.
- Tailor advertising on our Site and other platforms.
Security and Fraud Prevention
We use your personal information to detect, investigate, and address potential fraudulent or malicious activity.
Customer Support and Service Improvement
We use your personal information to respond to inquiries, provide customer support, and improve our Services.
Cookies
We use cookies to enhance your experience on our Site, such as remembering your preferences and analyzing user interactions. For more information on cookies, visit Shopify's cookie policy.
Most browsers allow you to block or delete cookies, but doing so may impact the functionality of our Services.
How We Disclose Personal Information
We may disclose your personal information to:
- Service providers: For order fulfillment, payment processing, and customer support.
- Marketing partners: To deliver targeted advertisements.
- Affiliates: Within our corporate group for business purposes.
- Legal entities: To comply with legal obligations or enforce our rights.
We do not sell or share sensitive personal information without your consent.
Third-Party Websites and Links
Our Site may contain links to third-party websites. We are not responsible for the privacy practices of these websites and encourage you to review their policies before providing any personal information.
Children's Data
Our Services are not intended for children under 13, and we do not knowingly collect personal information from children. If you believe your child has provided personal information, please contact us to have it removed.
Security and Retention of Your Information
While we strive to protect your personal information, no security measures are perfect. We retain your information only as long as necessary to fulfill the purposes outlined in this Privacy Policy or comply with legal requirements.
Your Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- Access: Request access to the personal information we hold about you.
- Deletion: Request that we delete your personal information.
- Correction: Request correction of inaccurate personal information.
- Portability: Request a copy of your personal information in a portable format.
- Restriction: Request a limitation on how we process your information.
- Withdrawal of Consent: Withdraw your consent where applicable.
To exercise these rights, contact us using the details below.
Contact Us
For questions about this Privacy Policy or our privacy practices, please contact us at:
AoneScents
Email: support@aonescents.com
Website: www.AoneScents.com
We are committed to protecting your privacy and ensuring your shopping experience with AoneScents is secure and enjoyable.
